Effective Date: 2026-05-08
Last Updated: 2026-05-08
Welcome to NoteeUp! This Privacy Policy explains how Chongqing Weitasi Technology Co., Ltd. ("we," "us," or "our") collects, uses, shares, and protects information when you use our products or services ("Service"). This policy applies to all visitors, users, and others ("Users," "you," or "your") who use our mobile application ("App"), visit our website, or interact and communicate with us through our online or social media channels.
Our Service is provided and controlled by Chongqing Weitasi Technology Co., Ltd., and we are the data controller. To ensure the highest standards of privacy and data security, we have appointed a dedicated Data Protection Officer (DPO). Our DPO is responsible for overseeing our data protection strategy and ensuring that all personal data collected from you is handled in accordance with applicable privacy laws and regulations. Our DPO is also responsible for ensuring that you can exercise your data protection rights, such as accessing your data, requesting corrections, or asking for deletion of your personal data. Our DPO can be reached at aisupport25@yeah.net.
By clicking "I Agree" or using our Service, you consent to the collection and use of information in accordance with this Privacy Policy.
We collect various types of information to provide and improve our Service to you.
A. Information You Provide to Us:
* Account Information: When you create a NoteeUp account, we collect your email address, username, and password. You may also choose to upload an avatar.
* Communications: If you contact us directly (e.g., for customer support), we will receive your name, email address, the contents of your message, and any other information you choose to provide.
* User Input: When you use our Service, we may collect your text input, prompts, uploaded audio files, feedback, or other content that you provide to us. We generate responses ("Outputs") based on your Inputs.
B. Information We Collect Automatically:
* Device and Technical Information: We collect your IP address and information about your mobile device (hardware model, operating system, unique device identifiers and system language). The information we collect may vary based on your device type and settings.
* Service Log Information: When you use our Service, we automatically collect and store certain information in server logs. This includes details of how you used our service, your IP address, and device event information such as crashes and system activity.
* Usage Data: We collect information about your activity on our Service, such as the types of content that you view or engage with, feature usage, session times, and interactions within the app.
* Transaction Information: If you choose to purchase a subscription, we will receive your transaction information such as orders and transaction status. We do not have access to your sensitive payment details, such as your credit card number or banking information.
* Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect and use your information. Cookies are text files stored on your device to uniquely identify your browser or to store information or settings in the browser to help you navigate between pages efficiently, remember your settings and preferences, enable functionality, help us understand and analyze user activities, and facilitate online advertising. You can manage or disable cookies through your browser or device settings.
C. Information We Collect with Your Permission:
* Microphone Access: We request microphone access when you use the recording feature. We will collect your voice or audio information only when you start recording.
* Photo and Media Library Access: We request photo and media library access so you can upload existing audio files from your library to the App or save content from the App to your device. For instance, this allows you to select audio files for transcription or save exported mind maps.
* File Read/Write Access: We request file read/write access when you import/export files for editing and rendering. We only access files you explicitly select for import or export and do not browse your gallery without your action.
D. Information from Third-Party Services:
* Third-Party Login: You can choose to log in to our Service using third-party accounts, such as Google or Apple. If you authorize this, we will receive access to certain profile information from that third party, such as your name, email address, and profile picture. The information we receive depends on your privacy settings with the third-party service.
* Third-Party Payment: If you subscribe to our paid services, we use third-party payment processors such as Apple App Store and Google Play Store. Your payment is processed by the respective platform directly. We do not collect or store your full payment card details, but we may receive transaction confirmations from the platform.
We use the information we collect for the following purposes:
* Provide, Operate, and Maintain Our Service, including to:
* process transactions and manage subscriptions for our paid services;
* provide the essential features of our application;
* ensure that our services are working as intended;
* provide personalized content, services, and recommendations;
* facilitate and deliver AI-powered features, such as transcribing audio to text, generating summaries, and creating mind maps. When you interact with the AI features of our Service, we collect the audio files, text, prompts, or files you input ("Inputs"). We may share your Inputs and certain technical identifiers with third-party AI service providers. These Inputs are necessary for the third-party AI service providers to generate responses ("Outputs"). Please note that we do not use your personal data to train our own models without your consent. However, your interactions may be processed by third-party providers to deliver the Service.
* Manage Your Account. We use your data to create, secure, and manage your user account, allowing you to log in securely to access to different functionalities of the Service that are available to you.
* Improve and Optimize Our Service, including to:
* understand how our services are used and which service can be improved;
* help us develop new products or features;
* train and improve our AI technology, such as our machine learning models and algorithms.
* To communicate with you, including for customer support and to send you service-related notices.
* To comply with legal obligations, including to:
* comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
* protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
* audit our compliance with legal and contractual requirements and internal policies.
We'll ask for your consent before using your information for a purpose that isn't covered in this Privacy Policy.
If you are a user in the European Economic Area (EEA), United Kingdom (UK), or Brazil, we process your personal information based on the following legal grounds under applicable laws (e.g., GDPR and LGPD):
* Consent: We process certain information based on your explicit consent, such as:
* access to microphone, photo/media library, and file storage;
* sending targeted marketing communications and promotional offers.
* Performance of a Contract: We process your personal information to fulfill our contract with you, such as:
* creating and managing your account;
* providing app functionalities and services you request;
* processing subscriptions and purchases.
* Legitimate Interests: We process information for our legitimate interests, such as:
* service improvement, troubleshooting, and analytics;
* fraud detection and service security;
* measuring ad campaign performance.
* Legal Obligation: We process your information to comply with our legal obligations, such as:
* responding to lawful authority requests;
* meeting financial and audit requirements.
* Protection of Vital Interests: We process your information in emergency or safety-related situations.
* Exercise of Rights in Legal Proceedings: We process your information to defend our rights in legal disputes.
Where we rely on consent, you may withdraw it at any time. Where we rely on legitimate interests, you may object to such processing.
We are committed to protecting your privacy. We do not sell, rent or lease your personal information to third parties. We do not transfer your personal information to any company, organization, or individual, except in the following cases:
With Your Separate Consent: We may share your information with third parties when we have obtained your separate and explicit consent to do so.
Service Providers: We share information with third-party vendors that perform services on our behalf and we may integrate third-party software development kits ("SDKs") and third-party application programming interfaces (APIs) for purposes such as analytics, crash reporting, authentication, cloud storage, emails delivering, payment process, AI functioning, customer support and advertising. Our third-party service providers include:
- Google Firebase (Analytics, Crash Reporting)
- Apple App Store / Google Play Store (Payment Processing)
- OpenAI / Anthropic / Azure OpenAI (AI Processing for transcription and summarization)
- AWS / Google Cloud (Cloud Storage and Server Hosting)
We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.
Business Transfers: We will not transfer your personal information to any third party, except in the case of a merger, acquisition, asset sale, or judicial liquidation where your information may be transferred as part of the transaction. We will ensure the confidentiality of such information during the transfer process and require the new holder to continue to be bound by this Privacy Policy.
Legal Compliance and Safety: We may disclose your information if required to do so by law or to protect the safety of any person or our rights or property.
Professional Advisors, such as lawyers and accountants, where doing so is necessary to facilitate the services they render to us.
Affiliates: We may share personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with us. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we will take appropriate safeguards to ensure that such transfer is conducted in accordance with applicable privacy laws.
Specifically, your information may be transferred to and processed in the United States where our servers are located and where some of our service providers operate. For transfers from the EEA, UK, or Brazil to countries that have not been recognized as providing adequate protection, we rely on Standard Contractual Clauses (SCCs) or other legal transfer mechanisms as required by applicable law.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
* Encryption of data in transit and at rest;
* Access controls and authentication mechanisms;
* Regular security assessments and testing;
* Employee training on data protection and security;
* Vendor security assessments and monitoring.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
* Account Data: We retain your account information for the duration of your account and for a reasonable period thereafter.
* Uploaded Content: Audio files and transcriptions are retained until you delete them or request deletion.
* Usage Data: We anonymize or aggregate usage data after a reasonable retention period for analytics purposes.
When your information is no longer needed, we will securely delete or anonymize it. Please note that some information may be retained for longer periods as required by law.
You have certain rights regarding your personal information. Depending on your location, you may have some or all of the following rights:
A. Actions You Can Take Yourself:
* Access and download your data through the app settings;
* Update or correct your account information in your profile;
* Delete your account and associated data through the app settings (Sidebar → Settings → Delete Account) or by contacting us at aisupport25@yeah.net;
* Manage notification preferences.
B. Contact Us to Exercise Your Rights:
If you are unable to perform these actions yourself, or if you have specific requests, please contact us at aisupport25@yeah.net. We will respond to your request within the timeframes required by applicable law.
Depending on your jurisdiction, you may have the right to:
* Request access to the personal information we hold about you;
* Request correction of inaccurate or incomplete information;
* Request deletion of your personal information;
* Object to or restrict certain processing activities;
* Data portability;
* Withdraw consent at any time where we rely on consent as the legal basis for processing;
* Lodge a complaint with your local data protection authority.
We will respond to all verified requests within the timeframe required by applicable law.
Our Service may include features that allow you to share content on social media platforms. If you choose to use these features, please note that the social media platforms have their own privacy policies. We encourage you to review those policies before using any social media sharing features.
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us at aisupport25@yeah.net.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
* Posting the updated Privacy Policy on this page;
* Updating the "Last Updated" date at the top of this Privacy Policy;
* Sending you a notification through the App or via email;
* Providing prominent notice within the App prior to the change becoming effective.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications indicates that you accept the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Chongqing Weitasi Technology Co., Ltd.
Address: No. 60, Xingguang Avenue, High-Tech Park, Dazhulin Street, Liangjiang New Area, Chongqing, China (Area 2, Building 4-3, Unit 042)
Email: aisupport25@yeah.net
We will endeavor to respond to your inquiry as soon as reasonably practicable and in any event within the timeframe required by applicable law.